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Tailor a service agreement to your unique needs

Not sure if one of our service agreements is a perfect fit for your organization? Then let us build a custom agreement to meet your specific needs. We’ll work with you to create an agreement that gives you everything you need — and nothing you don’t.

With a Custom Service Agreement, you can:

  • Create a program around your needs and budget
  • Support only those assets you want to cover
  • Incorporate parts, on-site or off-site support, repair/upgrades and training programs
  • Mix and match support, terms and conditions from our existing service level agreements

Start customizing your agreement or contact us to learn more.

Free Consultation

Service Agreement Highlights

Parts Agreement

Parts Agreement

  • High-quality parts that improve performance, lower costs, and increase safety
  • Standard parts and components supplied the same or following day
  • Special parts delivered in days, not weeks
  • Rapid prototyping capabilities to re-engineer and produce non-Flowserve parts and components for obsolete or hard-to-source equipment

Term Agreement

Term Agreement

  • On-site and off-site support to overhaul, repair and upgrade complete units
  • Spare parts for Flowserve pumps and seals, if required
  • On-site support to assess and recommend improvements to equipment, inventory, maintenance and operations
  • Comprehensive reporting on rotating equipment for reliability, inventory, failure trends and equipment recommendations
  • Root cause failure analysis on chronically problematic equipment
  • Regular meetings to review progress and address pending issues
  • Education and training opportunities at Flowserve facilities, customized training at your operation or online courses provided

LifeCycle Agreement

LifeCycle Agreement

  • Equipment performance
  • Energy audits to identify pumping system savings opportunities
  • Inventory optimization to improve asset utilization and simplify maintenance
  • Simplified procurement to accelerate the purchasing cycle and eliminate clerical errors and their related costs
  • On-site training and mentoring programs to strengthen maintenance skill sets, improve plant and personnel safety, and increase pump reliability

Asset Monitoring Agreement

Asset Monitoring Agreement

  • Asset monitoring and data collection
  • Managed data and analysis
  • Advanced and predictive analytics
  • Equipment performance reports and recommendations
  • OEM-recommended predictive maintenance protocols

Custom Agreement

Custom Agreement

  • Create a program around your needs and budget
  • Support only those assets you want to cover
  • Incorporate parts, on-site or off-site support, repair/upgrades and training programs
  • Mix and match support, terms and conditions from our existing service level agreements

Parts Agreement

  • High-quality parts that improve performance, lower costs, and increase safety
  • Standard parts and components supplied the same or following day
  • Special parts delivered in days, not weeks
  • Rapid prototyping capabilities to re-engineer and produce non-Flowserve parts and components for obsolete or hard-to-source equipment

Term Agreement

  • On-site and off-site support to overhaul, repair and upgrade complete units
  • Spare parts for Flowserve pumps and seals, if required
  • On-site support to assess and recommend improvements to equipment, inventory, maintenance and operations
  • Comprehensive reporting on rotating equipment for reliability, inventory, failure trends and equipment recommendations
  • Root cause failure analysis on chronically problematic equipment
  • Regular meetings to review progress and address pending issues
  • Education and training opportunities at Flowserve facilities, customized training at your operation or online courses provided

LifeCycle Agreement

  • Equipment performance
  • Energy audits to identify pumping system savings opportunities
  • Inventory optimization to improve asset utilization and simplify maintenance
  • Simplified procurement to accelerate the purchasing cycle and eliminate clerical errors and their related costs
  • On-site training and mentoring programs to strengthen maintenance skill sets, improve plant and personnel safety, and increase pump reliability

Asset Monitoring Agreement

  • Asset monitoring and data collection
  • Managed data and analysis
  • Advanced and predictive analytics
  • Equipment performance reports and recommendations
  • OEM-recommended predictive maintenance protocols

Custom Agreement

  • Create a program around your needs and budget
  • Support only those assets you want to cover
  • Incorporate parts, on-site or off-site support, repair/upgrades and training programs
  • Mix and match support, terms and conditions from our existing service level agreements

 

Take the guesswork out of equipment maintenance. See when your equipment will fail, why it will fail, and what you can do to prevent it.

 Predictive Analytics