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Privacy Policy

By providing personal data to Flowserve, you acknowledge that you have read and understand the terms of our Website Privacy Statement.

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We are committed to ensuring that the individuals whose details we hold understand our privacy practices. In particular, we want to make sure that we are respectful of your data protection preferences, and that you understand your data privacy rights.

This communication provides access to our Privacy Notice. It explains in clear language what information we collect about individuals, how we use it, and the choices and controls you have.

We have also recently updated our Privacy Notice to ensure that it meets high transparency requirements for data privacy in compliance with the EU data protection law known as the General Data Protection Regulation (GDPR), which went into effect on May 25, 2018.

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Privacy Policy

Flowserve and its affiliates (collectively “Flowserve”, “we”, “us”, or “our”) maintain and operate this and other websites (collectively, the “Flowserve Websites” or “Websites”), which collect and process Personal Data about you. This Flowserve Privacy Policy (“Privacy Policy”) concerns the Personal Data related to or provided by you that we collect or receive through our Websites. The privacy of your Personal Data is important to Flowserve, and we want your experience as a visitor to our Websites to be safe, secure, and valuable. This Privacy Policy is meant to help you understand what Personal Data we collect, how we use it, and what safeguards are in place to protect your Personal Data on the Websites.

APPLICABILITY OF THIS PRIVACY POLICY

This Privacy Policy, except for the section below titled “Additional Terms for EU Residents,” applies to all visitors to the Flowserve Websites, including you. If you are a resident of the European Union (“EU”), then the “Additional Terms for EU Residents” section of this Privacy Policy also applies to you.

DEFINITIONS

“Personal Data” means any information relating to an identified or identifiable natural person. It includes information that you have provided to us or that was collected by us from other sources. Examples of Personal Data can include a person’s name, date of birth, personal home address, home telephone number, work experience, location, biometric data (e.g., photographs and fingerprints), etc.

WHAT INFORMATION DOES FLOWSERVE COLLECT?

Flowserve collects the following categories of information about you:

  • If you visit the Flowserve Websites, we automatically collect your computer’s IP address, domain names used, the type of browser in use, the pages viewed, and similar analytics data regarding use of the Websites (e.g., collected from media optimization tools, analytics tags, and pixel activity trackers).
  • If we establish a business relationship with you, we collect account or transaction information as part of our business relationship with you.
  • If you seek employment with us through the Websites (including our online recruiting tools), we collect information from you in connection with your communications with us regarding employment opportunities, and in connection with your application for employment.
  • Otherwise, Personal Data is only collected on Flowserve Websites if you voluntarily choose to provide it. For example, if you fill out the “Contact Us” form, you may provide us with your name, email address, phone number, physical address, company, industry, and your interests and comments. If you contact us, we will typically keep a record of that correspondence.

Please note that certain of the information described above (e.g., details of your computer’s use of the Websites), may not be Personal Data in certain instances.

To use the Flowserve Websites, you are not required to provide us with all of the Personal Data discussed in this Privacy Policy; however, certain functionality will not be available if you do not provide certain Personal Data. In addition, if you do not provide certain Personal Data, our interactions with you may be limited or suspended, and we may not be able to respond to your requests or provide you with marketing or other information that you may find valuable. We also may not be able to perform, or continue to perform, a transaction with you or on your behalf.

WHY FLOWSERVE USES YOUR PERSONAL DATA

We use your Personal Data for the following purposes:

  • To conduct our business, including fulfilling your requests for products, services, and support.
  • To communicate with you regarding products and services for marketing purposes.
  • To contact you regarding our business or our relationship with you.
  • To provide customer service.
  • To conduct research and provide anonymous reporting for internal and external clients.
  • To maintain and improve our Websites, enhance your user experience, tailor the user experience, and to ensure content on the Websites is relevant.
  • To protect the security of the Websites, our systems, and you.
  • To comply with our legal obligations.

HOW FLOWSERVE PROTECTS THE SECURITY OF YOUR PERSONAL DATA

Maintaining the security of your Personal Data is very important to Flowserve. We use reasonable technologies to keep your Personal Data secure, and we implement appropriate security measures, including appropriate technical and organizational measures, that are designed to protect against the accidental or unlawful destruction, loss, misuse, alteration, unauthorized disclosure of, or access to your Personal Data.

WHERE YOUR PERSONAL DATA IS PROCESSED

Flowserve is a global company, and is headquartered in the United States with offices, affiliates, employees, representatives, partners, and service providers located around the world. As a result, Flowserve may transfer your Personal Data to, or otherwise process your Personal Data in, the United States and/or countries other than the country in which your Personal Data was collected or provided.

RECIPIENTS OF YOUR PERSONAL DATA

We may provide your Personal Data to our employees, representatives, and affiliates, as well as our third party partners and service providers. When providing your Personal Data to our employees, we limit access to those employees who we believe reasonably need to come into contact with or process your Personal Data to provide products, services, or support to you, to perform their jobs, or to otherwise assist us in pursuing our legitimate business interests.

Regarding our disclosure of your Personal Data to third parties:

  • We may disclose your Personal Data to our affiliate companies for marketing purposes, for legal and regulatory purposes, to manage business and other risks, to perform analytics, to ensure we have correct or up to date information about you (such as your current address), to review, develop, and improve our products and services, and to better manage our relationship with you.
  • If we are requested or required to disclose your Personal Data to third parties by law, regulation, a court of competent jurisdiction, or a governmental or law enforcement authority, we may do so.
  • We may disclose your Personal Data to third parties as necessary to prevent fraud or other illegal activity, such as attacks on Flowserve’s systems.
  • We may disclose your Personal Data to third parties as necessary for the preservation, establishment, exercise, or defense of legal claims (against us, you, or a third party).
  • We do not sell your Personal Data to third parties, except in connection with the sale, merger, or divestment of all or a portion of any of Flowserve or its affiliates.
  • We take appropriate steps to keep your Personal Data confidential and disclose this information to third parties only if necessary for legitimate business purposes. We may make your Personal Data available to our distributors, sales representatives, service providers or other partners so that they may respond to your inquiries or provide you information about goods or services that we believe support your business needs.

LINKS TO THIRD-PARTY WEBSITES

Flowserve Websites may provide links or other directions to the websites of our distributors, sales representatives or other third parties. If you follow a link to any of those third party websites, please note that they may have their own privacy policies, and we do not accept any responsibility or liability for their policies or processing of your Personal Data. We are not responsible for the content or privacy practices they employ and encourage you to read their own privacy disclosures.

COOKIES

A cookie is a small text file that is placed on your computer’s hard drive by your web browser when you visit a website. Cookies enable websites to access information about the pages you visit and your actions and preferences (such as login, language, font size, and other display preferences) over a period of time. Flowserve uses cookies to ensure the functioning of the Websites, as well as to provide better service when users return to our Websites. For example, using cookies with the Websites allows you to come back to the Websites or browse from one page to another without having to resubmit your preferences and other information.

There are two kinds of cookies that Flowserve uses, both of which collect information about a user and his or her computer, including web-browsing behavior and user preferences.

  • Session Cookies. Also called transient cookies. Session cookies are stored in temporary memory and are erased when you close your web browser.
  • Permanent Cookies. Also called persistent cookies or stored cookies. Permanent cookies are stored on your computer's hard drive until they expire or until you delete them from your computer.

Flowserve uses cookies to remember the following about your interaction with our Websites:

  • Past website and literature page visit information to provide a customized experience and to recommend literature and/or products;
  • First name, last name, country, address, title, company, industry and other information submitted via forms to assist in auto-populating other site areas;
  • If you have already received, viewed, or interacted with certain pop-ups, banners, or other content on our Websites; and
  • If you have agreed (or not) to this Privacy Policy or our use of cookies on the Websites.

At this time, our Websites are not configured to honor browsers' “Do Not Track” signals.

You can delete cookies that are already on your computer and you can set many browsers to block cookies and prevent them from being placed. If you do this, however, you may have a sub-optimal browsing experience, you may have to manually adjust some preferences or setting every time you visit the Websites, and some services and functionalities of the Websites may not work as intended. For more information, see aboutcookies.org. For information about certain cookies used for advertising by third parties, including through cross-device tracking, and to exercise certain choices you may have regarding such cookies, please visit the Digital Advertising Alliance, Digital Advertising Alliance-Canada, Network Advertising Initiative, and the European Interactive Digital Advertising Alliance.

YOUR CHOICES REGARDING MARKETING COMMUNICATIONS

If you no longer wish to receive any marketing communications, remain on a mailing list to which you previously subscribed, or receive any other communication from Flowserve, please follow the unsubscribe link in the applicable marketing communications.

CHANGES TO OUR PRIVACY POLICY

Flowserve may update this Privacy Policy from time to time as our business, services, or policies change, or as required by law. We encourage you to visit our Websites periodically to stay informed about Flowserve's privacy practices. If we update this Privacy Policy, we will post the updated version of the Privacy Policy on our Websites, and for a period of time we will post a notice on our home page that this Privacy Policy has been updated. We will also advise you of any choices or rights you may have as a result of such updates, to the extent required under applicable law.

CONTACT US

For any questions or concerns regarding this Privacy Policy, our privacy practices, or our processing of your Personal Data, please contact Flowserve at privacy@flowserve.com.

Additional Terms for EU Residents

This section of our Privacy Policy (“Additional Terms for EU Residents”) applies to you only if you are a resident of the EU. If this section of our Privacy Policy applies to you, then in the event that any terms in this section conflict with the remainder of this Privacy Policy, then the terms of this section shall control.

THE LEGAL BASES FOR PROCESSING YOUR PERSONAL DATA

In accordance with applicable law, we base our processing (collecting, storing, using, transferring, etc.) of your Personal Data on an appropriate legal basis. Each category of your Personal Data is processed under an appropriate legal basis, but not all categories of your Personal Data are necessarily processed under the same legal basis. The legal bases that could apply to our processing of your Personal Data are:

  • Our Legitimate Interests - we process your Personal Data as necessary for the purposes of our legitimate interests, which include protecting the security of the Websites, our systems, and of you; detecting and preventing fraud and other illegal activity; protecting and defending the rights or property of others, or our own rights and interests; maintaining and enhancing the user experience; marketing products and services; and providing you with products, services, support, and information you request;
  • Performance of a Contract with You - we process your Personal Data, as necessary, to perform our obligations, or to enter into, a contract with you, including, for example, processing of your Personal Data to provide products and services, to maintain and diagnose products and services, to provide warranty services, to investigate defects or other issues with products and services, to answer questions and requests from you, to provide customer support to you, and to manage our business relationship with you;
  • Compliance with Legal Obligations - we process your Personal Data as necessary to comply with our legal obligations, including compliance with applicable laws and regulations, court orders, and legal process; and
  • Your Consent - we may process your Personal Data subject to your consent for one or more specific purposes.

Most of our processing of your Personal Data is under a legal basis other than your consent. In relation to direct marketing, to the extend required by law we will obtain your consent before using your Personal Data for this purpose.

HOW WE CONDUCT CROSS-BORDER TRANSFERS OF YOUR PERSONAL DATA

Flowserve may transfer your Personal Data across borders to Flowserve and our representatives, affiliates, third party partners and service providers in the United States and other countries where we do business. These countries may have different standards of data protection than your home country. In the event of a cross-border transfer of your Personal Data, if the country to which we transfer your Personal Data is not a recipient of an adequacy decision from the European Commission, and if the transfer is not made under a derogation that does not require additional suitable protections (e.g., the transfer is necessary for the performance of a contract with you or of a contract concluded in your interest, or the transfer is necessary for the establishment, exercise, or defense of legal claims), then we provide appropriate or suitable safeguards for such cross-border transfers as required by law, which may include EU standard contractual clauses (also known as model clauses), the applicable Privacy Shield Framework, or binding corporate rules.

AUTOMATED DECISION MAKING

Flowserve does not use automated decision-making, including profiling, in a way that produces legal effects concerning you or that similarly significantly affects you. We also do not use automated decision-making, including profiling, based on any of your special categories of Personal Data.

RETENTION OF YOUR PERSONAL DATA

Flowserve retains your Personal Data only for as long as is reasonably necessary to accomplish the purposes for which it was collected, and as permitted by applicable law. We may retain backups and archives that may include your Personal Data as long as reasonably necessary to comply with applicable law.

SPECIAL CATEGORIES OF PERSONAL DATA

Flowserve will not, other than in exceptional circumstances, collect and process any special categories of your Personal Data.

YOUR RIGHTS

With regard to certain of your Personal Data, you may have the right under applicable law to:

  • Request that we erase or rectify of your Personal Data (e.g., update or correct your Personal Data);
  • Request from us access to your Personal Data;
  • Request that we restrict our processing of your Personal Data;
  • Object to our processing of your Personal Data;
  • Data portability (the right to receive from us your Personal Data);
  • Have us verify the origin of your Personal Data; and/or
  • Withdraw consent to the processing of your Personal Data (without affecting the lawfulness of processing based on consent before its withdrawal) by contacting us at privacy@flowserve.com. Please note, however, that we may retain your Personal Data as required or permitted by applicable law.

CONTACT US

For any questions or concerns regarding this Privacy Policy, our privacy practices, or our processing of your Personal Data, please contact Flowserve at privacy@flowserve.com and its Data Protection team at Flowserve Corporation, 5215 North O'Connor Boulevard, Suite 2300, Irving, Texas 75039 USA.

You may also have a right under applicable law to lodge a complaint with a supervisory authority.

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Flowserve Continues to Grow Presence in Asia-Pacific Region with Acquisition of Full Ownership Interest of Niigata Worthington in Japan

Flowserve Corporation announced it has acquired the remaining 50 percent of shares needed to have full ownership interest in Niigata Worthington in Kawasaki, Kanagawa, Japan.

DALLAS, Mar 10, 2008 -- Flowserve Corporation (NYSE:FLS), a leading global provider of fluid motion and control products and services, announced it has acquired the remaining 50 percent of shares needed to have full ownership interest in Niigata Worthington in Kawasaki, Kanagawa, Japan. Flowserve previously owned 50 percent of Niigata Worthington in a long-term joint venture.

Niigata Worthington, a premier manufacturer of certain Flowserve pumps and other rotating equipment, reported sales of approximately $64 million in 2007. Flowserve recorded approximately $2 million for its 50 percent share of net income from the joint venture in 2007, using the equity method of accounting.

The transaction will be completed through cash and assumed liabilities totaling approximately $12 million. Other terms of the purchase were not disclosed.

Due to the size and timing of this remaining 50 percent share acquisition, Flowserve does not believe it will have a material impact on its results for the quarter ending March 31, 2008.

"This acquisition reflects our strong commitment to serving our customers - both end users and contractors - in this key Asia-Pacific region with products, service and support," said Tom Ferguson, president of Flowserve Pump Division. "Niigata Worthington has an excellent reputation as a world-class manufacturer of rotating equipment and services in this region."

Niigata Worthington provides Flowserve with a well-respected regional market leader in the industry, as well as an experienced employee base that can further continue to grow the company's aftermarket services business in the region. The acquisition also enhances Flowserve's ability to provide aftermarket support for the installed base of hydraulic decoking pumping systems, a key company product in Japan.

"With sales offices in several important locations and proven manufacturing capability, this acquisition further enhances our ability to serve the life cycle needs of our customers in the Asia-Pacific region and provides an excellent local platform for long-term growth within the region's oil and gas, chemical and power market sectors," added Ferguson.

With 100 percent ownership, Flowserve now expects increased opportunities to grow the sales and profitability of Niigata Worthington. The company plans to invest in the growth of the Niigata Worthington business and work to transfer its global best practices to further drive efficiencies throughout the organization.

Facility and Operations

In addition to its headquarters, Niigata Worthington has a 200,000 sq ft (18,600 sq m) manufacturing plant in Kashiwazaki, Niigata, and sales offices in Osaka, Fukuoka, Niigata and at the Kashiwazaki-kariha nuclear power plant.

Since its founding in 1953, Niigata Worthington has been contributing to the development of Japan's major industries, including oil and gas, petrochemical, power generation, steelmaking, and shipbuilding, as well as public work projects under the Worthington brand. This Japanese company employs approximately 200 people

About Flowserve Corp.

Flowserve Corp. is one of the world's leading providers of fluid motion and control products and services. Operating in more than 55 countries, the company produces engineered and industrial pumps, seals and valves as well as a range of related flow management services. More information about Flowserve can be obtained by visiting the company's Web site at www.flowserve.com.

SAFE HARBOR STATEMENT

This news release includes forward-looking statements. Forward-looking statements are all statements that are not statements of historical facts and include, without limitation, statements relating to our business strategy and statements of expectations, beliefs, future plans and strategies and anticipated developments concerning our industry, business, operations and financial performance and condition. The words "believe," "seek," "anticipate," "plan," "estimate," "expect," "intend," "project," "forecast," "predict," "potential," "continue," "will," "may," "could," "should," and other words of similar meaning are intended to identify forward-looking statements. The forward-looking statements made in this news release are made pursuant to safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve known and unknown risks, uncertainties and other factors that, in some cases, are beyond our control. These risks, uncertainties and factors may cause our actual results, performance and achievements, or industry results and market trends, to be materially different from any future results, performance, achievements or trends expressed or implied by such forward-looking statements. Important risks, uncertainties and other factors that could cause actual results to differ from these forward-looking statements include, but are not limited to, the following: inherent limitations of the effectiveness of our internal control over financial reporting; potential adverse consequences resulting from securities class action litigation and other litigation, including asbestos-containing product claims; the possibility of adverse consequences related to the domestic and foreign government actions regarding our participation in the United Nations Oil-for-Food Program; the possibility of adverse consequences of governmental tax audits of our tax returns, including the ongoing IRS audit of our U.S. tax returns for the years 2002 through 2004; our ability to convert bookings, which are not subject to nor computed in accordance with generally accepted accounting principles, into revenues at acceptable, if any, profit margins, since such profit margins cannot be assured or assumed to follow historical trends; changes in the financial markets and the availability of capital; changes in the already competitive environment for our products or competitors' responses to our strategies; our inability to continue to expand our market presence through acquisitions, and unforeseen integration difficulties or costs resulting from acquisitions; economic, political and other risks associated with our international operations, including military actions or trade embargoes that could affect customer markets, including the continuing conflict in Iraq, uncertainties in certain Middle Eastern countries such as Iran, and their potential impact on Middle Eastern markets and global petroleum producers; our ability to comply with the laws and regulations affecting our international operations, including the U.S. export laws, and the effect of any noncompliance; the potential adverse impact of a significant downturn in petroleum, chemical, power and water industries; changes in economic conditions and the extent of economic growth in the U.S. and other countries and regions; unanticipated difficulties or costs associated with the implementation of systems, including software; unanticipated higher costs associated with environmental compliance and liabilities; our relative geographical profitability and its impact on our utilization of foreign tax credits; the potential impact of our indebtedness on cash flows and our ability to meet the financial covenants and other requirements in our debt agreements; any terrorist attacks; adverse changes in the regulatory climate and other legal obligations imposed on us; and other factors described from time to time in our filings with the Securities and Exchange Commission. It is not possible to foresee or identify all the factors that may affect our future performance or any forward-looking information, and new risk factors can emerge from time to time. Given these risks and uncertainties, you should not place undue reliance on forward-looking statements as a prediction of actual results. All forward-looking statements included in this news release are based on information available to us on the date of this news release. We undertake no obligation to revise or update any forward-looking statement or disclose any facts, events or circumstances that occur after the date hereof that may affect the accuracy of any forward-looking statement.

Technical Contact: Zac Nagle, Vice President - Investor Relations (972) 443-6557

Media Contact: Lars Rosene, Vice President - Global Communications and Public Affairs (469) 420-3264

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